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At Pulse Link, we currently offer a single express shipping method for all orders. This method ensures a reliable and efficient delivery process, ensuring your smart watch reaches you in perfect condition.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping charges for your order will be calculated and displayed at checkout. Our standard shipping rate applies to all orders, regardless of order size or destination within Australia. The estimated delivery time is 3-7 business days from the date of shipment.
Please ensure that your delivery address is accurate and complete to avoid any delays or issues with your shipment. We are unable to ship to P.O. Boxes or parcel lockers.
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours, allowing you to monitor the progress of your delivery.
Please note that we do not offer a pickup service for any orders. All orders must be shipped to the designated delivery address.
At this time, Pulse Link does not offer international shipping. We are focused on serving our customers within Australia and ensuring the highest level of service and reliability. We hope to expand our shipping options in the future to include international destinations.
If you received your order damaged, please contact our team at support@pulselink.com.au with photos of the damage so we can take appropriate actions to resolve this incident.
For any questions or concerns about your shipment, please contact our customer support team at support@pulselink.com.au. We are here to assist you and ensure a smooth and satisfactory delivery experience.
Thank you for choosing Pulse Link! We appreciate your business and are committed to providing you with the best possible service.
Pulse Link is available online only from our store.
EARLY BIRD PRICING: $449 which includes a 12 month subscription and then $9/month.
Pulse Link uses advanced sensors to to monitor various health metrics and activities. It's designed to fit seamlessly into your daily life, providing continuous insights without requiring any complex setup or interaction.
Unlike traditional devices that may be obtrusive or limited in functionality, Pulse Link offers a comprehensive, non-invasive solution. It works both in and out of the home, providing greater flexibility and a broader range of insights including up to 5 days of battery life.
Unlike traditional personal alarms or fall pendants that offer limited functionality, Pulse Link stands out as a superior personal alarm for the elderly due to its innovative blend of technology, user-friendliness, and its comprehensive care approach. Featuring AI-powered fall detection, real-time health monitoring, and global connectivity, It’s crafted to support seniors both in and out of the home, ensuring they remain connected to their loved ones and caregivers effortlessly.
We take privacy and data security very seriously. Unlike some wearables, all data transmitted from a Pulse Link smart bracelet is stored securely in our Australian server. We comply with all applicable privacy laws and regulations to ensure your information is protected.
Absolutely! Pulse Link is water proof and suitable for showers but we caution against regularly submerging it in water as this may begin to impact the quality of the speaker.
